COF jobs aren't displayed in the Explorer

Products

• CA Client Automation - IT Client Manager
• CA Client Automation

Issue/Introduction

Sometimes the client's COF (Container Order File) jobs don't become visible in the DSM explorer, until the "SWJORDER\MCUDict.xml" 
is deleted from the Agent's Scalability Server.

The the XML file MCUDict.xml contains manually created (pre-registered) Units information.

Environment

CA Client Automation - 14.5 CU6 and above

Resolution

There's a testfix CU7 T55V443 regarding a similar problem with the SD Agent registration process where its not fully 
completing. This results in data not being sent because it thinks the Agent is not fully registered. The fix should forces 
a send of the outstanding job and software records.

Open a support case to request the fix T55V443.