ERROR Operations for Logs authentication failed. Invalid credentials - When configuring Aria Operations for Logs integration in Aria Operations

Products

• VMware Aria Suite

Issue/Introduction

• Integration of Aria Operations for Logs in Aria Operations is failing with ERROR:
  

  Operations for Logs authentication failed. Invalid credentials.

• Error in /storage/log/vcops/log/adapters/LogInsightAdapter/LogInsightAdapter-xxxxx.log is similar to:
  

  ERROR [Collector worker thread 15] (1119999) com.vmware.loginsight.adapter.LogInsightAdapter.onCollect
  ion failed. Invalid credentials.
  org.springframework.web.client.ResourceAccessException: I/O error on POST request for "https://https/<AriaOperationsforLogsIPorFQDN>:9543/api/
  v2/sessions": https; nested exception is java.net.UnknownHostException: https

   

Environment

Aria Operations 8.x
Aria Operations for Logs 8.x

Cause

This problem happens when you enter the URL, rather than IP or FQDN for the Aria Operations for Logs node under Connection Information in Aria Operations

This is not required as it is automatically added to the configuration

Resolution

When you configure the Aria Operations for Logs integration in Aria Operations, use the IP or FQDN of the ILB or primary Aria Operations for Logs node in the 'Operations for Logs server' field, when you configure the integration.

Do not use the URL. This is automatically done by the integration when required. 

 

 

Additional Information

KBs with similar symptoms

• Port 9543 must be open between Aria Operations and Aria Operations for Logs