Aria Automation Orchestrator workflows that uses vCenter plugin fails with the error Java Runtime Exception:com.vmware.vim.vmomi.client.exception.

Products

• VMware Aria Suite

Issue/Introduction

Aria Automation Orchestrator workflow fails to run any workflow to vCenter Server with error Java Runtime Exception:com.vmware.vim.vmomi.client.exception.

 The workflow failures are observed soon after the vCenter certificates are renewed.

Sympytoms

vco-app.log

com.vmware.o11n.plugin.vsphere.connect.SessionWrapper - Error occurred when constructing host session for:xxxxxxxxxxxxxxxxxx PBM
java.lang.RuntimeException: com.vmware.vim.vmomi.client.exception.SslException: com.vmware.vim.vmomi.core.exception.CertificateValidationException: Server certificate chain is not trusted and thumbprint doesn't match

Environment

Aria Automation Orchestrator 8.x

Cause

 The thumbprint of the new vCenter certificate doesn't match with the certificate of vCenter stored on the Aria Automation Orchestrator.

Resolution

To resolve the issue, update vCenter server endpoint to use Shared session mode:

1. Login to Aria Orchestrator client.
2. Navigate to Update a vCenter Server instance workflow and click Run.
3. Select the affected vCenter server instance and click the Update the log-in properties tab.
4. Uncheck the Update the method to manage user access to the vCenter Server system. If you select No, Orchestrator will create only one connection to vCenter Server (the method is share a unique session) checkbox.
5. Update the user name and password and click Run.

The endpoint is updated.

Note : Ensure to select the option to save the certificate