UIM alarm history is not showing any results in OC and IM after upgrade to 23.4.2

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

UIM alarm history is not showing any results in OC and IM after upgrade to 23.4.2

Environment

UIM 23.4 CU2

Resolution

Backup then clear out the contents of the folder /probes/service/ems/db/ on the primary hub robot.

Additional Information

if the above doesn't help, please review KB NAS_TRANSACTION_LOG table growing indefinitely - How to clean data from NAS table