Oracle probe fails to start after upgrading to AIX robot 23.4.2.1

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Oracle probe fails to start on AIX system after upgrading from 9.41 to 23.4.2.1 

Error captured in oracle_monitor.log

OCIEnvCreate returned rc = -1

Environment

AIX robot 23.4.2.1 with any oracle probe version

Cause

Conflicting environment library paths in the robot.cfg

Resolution

AIX robot version 23.4.2.1 by defaults adds the LIBPATH variable below but creates conflict the LD_LIBRARY_PATH required by the oracle probe

LIBPATH = .:robot/lib:/opt/nimsoft/robot/lib

To resolve this issue combine the LIBPATH and LD_LIBRARY_PATH shown below and deleted LIBPATH variable

In the example below the robot is installed in the /opt folder.

Change

FROM:

 LD_LIBRARY_PATH = /oracle/app/19.0.0/oracle/lib

TO

LD_LIBRARY_PATH = .:/oracle/app/19.0.0/oracle/lib:robot/lib:/opt/nimsoft/robot/lib

Additional Information

oracle probe connection error Create OCI environment failed or OCIEnvCreate failed with rc = -1