oracle probe settings in robot enviroment on Linux OS

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

We are trying to setup the oracle probe on new Linux servers. I know we have to set the environment variables, but can you tell me exactly where to do that?  We have it setup on AIX now and working, but the Oracle Admin doesn't know where to set it up for Linux. Can you give me the specific directions for that?

Environment

• DX UIM 23.4 or higher
• oracle probe
• robot 23.4.2
• Linux OS

Cause

• Guidance

Resolution

Note that the oracle probe requires that the Oracle client 'match' the OS (32-bit versus 64-bit) and Oracle DB server version. If you have a 64-bit OS you are running the probe on, then the Oracle client must be 64-bit as well.

If you're monitoring Oracle instances, we require the local tnsnames.ora file for the oracle client the probe is using, contains the relevant entries for the instances that need to be monitored.

Add environment variables' path under controller->environment variables

ORACLE_HOME
ORACLE_BASE
ORACLE_SID
PATH (should include the ORACLE bin directory.)
TNS_ADMIN
LD_LIBRARY_PATH



AIX requires the LIBPATH as well. oracle probe version 4.71 does not support AIX 6 and 7. You need 4.90 or higher.

Reference: Oracle Troubleshooting
- See the section on Oracle Probe Connection Errors and troubleshooting.