Poller stopped using Brassd for SNMPv3 polling after upgrading Brassd

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Article ID: 38341

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Updated On:

Products

EHEALTH CA eHealth

Issue/Introduction

Introduction: 

After upgrading my Brassd firmware I can no longer discover devices using SNMPv3 on eHealth. Review this document for things to look at when experiencing this issue. 

Environment:  

eHealth 6.3.x (all supported versions)
SNMPv3
Brassd
Solaris 10

Instructions: 

  1. Confirm the keys were exported/imported successfully 

  2. Confirm the Brassd variable NH_SNMP_PROXY_ADDRESS was successfully set:

    NH_SNMP_PROXY_ADDRESS="127.0.0.1:4747"; export NH_SNMP_PROXY_ADDRESS

    Run the following command to confirm the variable was exported successfully:

    env |grep -i proxy

    If the variable is not there please refer to TEC519279: How to verify that you can authenticate to the device via SNMP V3 bypassing eHealth to test SNMPv3 communication through Brassd.

  3. Confirm Brassd is running with the following flags/parameters:

    cd <install dir>/Snmpri/DSSP/brass/bin/brassd -secpack -wbufnum 4096 -sndsocksize 32768 -rcvsocksize 174760

If any modifications are made after going over the steps above, please stop and restart eHealth server to apply your changes:

nhServer stop
nhServer start

 Additional Information:

eHealth can be running or stopped during any modifications above.

Environment

Release:
Component: EHPOLL