Browser throws 'Out of Memory' exception while loading Jaspersoft Reports
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Article ID: 383390
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Updated On:
Products
Clarity PPM On PremiseClarity PPM SaaS
Issue/Introduction
Multiple tabs are opened in a web browser
Large Jaspersoft reports are loaded in each of them
At some point during the loading process, the page displays 'Out of Memory'
All other pages that were loading Jaspersoft reports also display the same message
A spike in CPU and RAM usage is noticed via the Task Manager on the PC
No related messages are noticed in the jasperserver.log or the catalina.log, on the server side
Environment
Jaspersoft 8.1.1
Resolution
This would be due to a crunch in resources on the client side
The same reports that were attempted to be loaded directly via the web browser, can be executed by scheduling them instead. If these schedules deliver the reports, then that provides a confirmation that the issue is on the client side, in the PC that is being used.