Browser throws 'Out of Memory' exception while loading Jaspersoft Reports
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Browser throws 'Out of Memory' exception while loading Jaspersoft Reports

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Article ID: 383390

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

  • Multiple tabs are opened in a web browser
  • Large Jaspersoft reports are loaded in each of them
  • At some point during the loading process, the page displays 'Out of Memory'
  • All other pages that were loading Jaspersoft reports also display the same message
  • A spike in CPU and RAM usage is noticed via the Task Manager on the PC
  • No related messages are noticed in the jasperserver.log or the catalina.log, on the server side

Environment

  • Jaspersoft 8.1.1

Resolution

  • This would be due to a crunch in resources on the client side
  • The same reports that were attempted to be loaded directly via the web browser, can be executed by scheduling them instead. If these schedules deliver the reports, then that provides a confirmation that the issue is on the client side, in the PC that is being used.