Change Service Point More button label

Products

• CA Service Management - Service Desk Manager

Issue/Introduction

There is a "More" button in Service Point that when end users click on it, Service Point will bring up the Service Catalog offerings.

This button has a default label which is "More"...I would like to change it to "Service Catalog" so new end users know right away this button is for Service Catalog.

Environment

CA Service Desk Manager/xFlow 17.3 and higher

Resolution

Please following this steps

1. Edit en_US.json file in xFlow-install\APPS\Services\incidentmicroservice-17.0.479\public\assets\i18n

change

"more": "More",

to

"more": "Service Catalog",

save the change

2. Restart xFlow and test

Additional Information

1. This change could be rolled back when you upgrade xFlow/Service Point(for example, upgrade to newer roll up patch). Therefore, every time after you upgrade, you should check the mentioned en_US.json file and change again if needed.

2. For other language, you can modify the corresponding json file in the same folder. For example, for French language, you can modify fr_FR.json

3. Change to "Service Catalog" is one example---you can change to other label that you think more fit to your end users. For example, "Service Catalog Offerings"