Error:" I/O error on GET request" when deleting a network pool

Products

• VMware Cloud Director

Issue/Introduction

• When you try to delete the network pool from the UI you get the error below:
  
  [ ########-####-####-########197b ] I/O error on GET request for "https://nsx.example.com:443/api/2.0/vdn/scopes/vdnscope-5": nsx.example.com; nested exception is java.net.UnknownHostException: nsx.example.com



• The network pools is related to an NSX-V instance.
• The NSX-V instance was already decommissioned and deleted.
• The decommissioned NSX-V instance is still registered with VMware Cloud Director (VCD).

 

Environment

VMware Cloud Director 10.6

Cause

This issue can occur if  NSX-V instance was already deleted and VCD is not able to reach it.

Resolution

To resolve this issue, contact Broadcom Support and note this Article ID (383283) in the problem description. For more information, see Creating and managing Broadcom support cases.