Inventory Sync for Aria Operations fails on Aria Suite lifecycle manager when it's on VCF Aware Mode

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

When performing Inventory Sync for Aria operations from Aria suite lifecycle, The request fails below error 

Error Code: LCMVROPSYSTEM25050
VMware Aria Operations Root password is invalid for the given address. Retry with correct credentials
SSH authorization failed with provided root password for aaaa-bbbb-cdd.xxx.xx.xx.xxx.xxx. Verify the credentials and retry.

Environment

Aria Suite Lifecyce 8.x
Aria Operations 8/x

Cause

This issue occurs when the Aria operations root password is different from the one set in the SDDC Manager.

Resolution

• SSH into the SDDC Manager appliance using the "vcf" user account.
• Run the command lookup_passwords.
• You will be asked to select a component type, choose "vROPS" to get the Aria operations root credentials.
• Refer to this guide for more details: VMware Cloud Foundation Documentation.
• Update the Aria operations root password in the LCM locker to match the credentials retrieved from the SDDC Manager.
• Trigger an inventory sync for Aria operations, and it should complete successfully.

Additional Information

If the inventory sync continues to fail after implementing the resolution steps, enable FIPS mode on the Aria Suite Lifecycle Manager appliance by following the document - Activate or deactivate FIPS Mode Compliance in VMware Aria Suite Lifecycle

Refer to the known issue -  “Product Deployment and Day-2 Operations failure due to SHA1 weak ciphers/algorithms removal from VMware Aria Suite Lifecycle"