Activate Email Quarantine

Products

• Email Security.cloud

Issue/Introduction

You need to enable the Email Quarantine portal to review and manage messages that are being held due to spam or policy filtering.

Environment

• Email Security.Cloud
• Email Quarantine

Resolution

The email quarantine portal is not enabled by default. As a pre-requisite to enable email quarantine, Address Registration must be turned ON. 

To activate, follow these steps:

• Gather the required details, Site ID, Axapta ID and Domain names. 
• Contact Broadcom Technical Support and provide all the gathered information for further assistance. 
• Once activated, you will be provided with a link to access the portal based on your account provisioning:
  • For US accounts: us.quarantine.symantec.com
  • For EU accounts: eu.quarantine.symantec.com