Xflow services are not starting at first attempt
Article ID: 383081
Updated On:
Products
CA Service Desk Manager
Issue/Introduction
Xflow services fail to start with one attempt, on starting again the services are started successfully.
Environment
Service Desk Manager 17.4
Cause
Incorrect entries in the DB.
Resolution
In the table l1_admin_general_config, there were entries of the old hostname. After updating it with the right values the Xflow services started successfully on the first attempt.
Feedback
Yes
No
Powered by
