SpectroSERVER upgrade is failing during import into database

Products

• Network Observability
• Spectrum

Issue/Introduction

SpectroSERVER upgrade fails in post installation, during import into database

Backing up catalog and models to db_20241031,1.SSdb

Importing files into SpectroSERVER database:
Install-Tools/postinst_engine: line 1527: /d/Spectrum/SS-Tools/dbtool: Permission denied

** Error during import into database

** Error during import into database

No error running the dbtool in CLI (DOS-Prompt window)

Environment

Spectrum: Any version in Windows

Cause

The CrowdStrike application was causing the issue during SpectroSERVER installation/upgrade.

Commad Line

.*empire.*

Resolution

There was a rule in CrowdStrike causing the issue. It was temporarily disable to Install Spectrum.