MUX Timesheets grid: timesheet selection broken
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MUX Timesheets grid: timesheet selection broken

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Article ID: 382957

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

The timesheet selection on the MUX Timesheets grid is not working properly. At times selected timesheets get deselected and the counter goes out of sync

Steps to Reproduce

  1. Go To MUX Timesheets grid
  2. Select the checkbox of the first timesheet
  3. Click next to the checkbox
  4. Select the checkbox of the next timesheet on the grid
  5. The first one selected, automatically deselects
  6. Continue selecting timesheets and at times skip the next one on the list
  7. Every so often select-deselect the same timesheet
  8. Note the selection counter

Expected Results: Timesheets should be selected or deselected as the user interacts on the grid. The counter should be consistent.


Actual Results: Timesheet selection does not work properly and the counter is wrong

Environment

Clarity 16.2.3, 16.3.0

Cause

DE156694

Resolution

DE156694 is fixed in Clarity 16.3.1 and backported to 16.2.3 patch 3 and 16.3.0 patch 1

Additional Information

Regarding of the timesheet selection/counts, here is the explanation of how it is working by design:

1. The 'Select all' button obtains both physical and virtual timesheets.
The total count always returns the total of physical timesheets, therefore it is not an incorrect selection total.

2. To confirm the count, configure the grid flyout columns (Updated By, Updated Date).
Any row with an empty value for these fields, means it is a virtual timesheet.

When selecting/clicking on the row, the values get immediately populated and at this point, it becomes a physical timesheet.

The total count in the 'Timesheet Grid' is always on the physical timesheet count.