SDDC backup failing with an error ''Failed to send file to remote location''

Products

• VMware SDDC Manager

Issue/Introduction

SDDC backup failing with an error ''Failed to send file to remote location''

/var/log/vmware/vcf/sddc-support/vcf-sos.log

yyyy-mm-ddThh:mm:ss.545+0000 ERROR [vcf_sos] [backuphelper.py::send_file_to_remote::879::backup-62354faa-ca9c-416d-9a0a-54d7c6b38216] 'NoneType' object has no attribute 'chdir'
yyyy-mm-ddThh:mm:ss.545+0000 ERROR [vcf_sos] [backuphelper.py::send_file_to_remote::880::backup-62354faa-ca9c-416d-9a0a-54d7c6b38216] Failed to send file to remote location
yyyy-mm-ddThh:mm:ss.546+0000 ERROR [vcf_sos] [backuphelper.py::send_file_to_remote::881::backup-62354faa-ca9c-416d-9a0a-54d7c6b38216] Traceback (most recent call last):
  File "utils/fileutils.py", line 190, in make_remote_path
  File "utils/ssh.py", line 171, in MakeRemoteDirectoryRecursively
AttributeError: 'NoneType' object has no attribute 'chdir'

 

Environment

VCF 4.5.1

Cause

This issue is due to unavailability of permission on the directory path of backup.

Resolution

Ensure the permissions are updated to read/write the files at the destination backup location. 

 

Additional Information

Back Up SDDC Manager