HCX-NE : MON disabled tasks are stuck at 95% at destination side "Moving HA group hagroup-#### out of maintenance mode"

Products

• VMware Cloud on AWS
• VMware HCX

Issue/Introduction

• NE appliances are in healthy state.
• Issue is only reported when NE is in HA.
• There is no data impact and the actual task was successful.
• If MON enable/disable workflow is triggered, that's when the issue is observed.
• You might not notice the problem on every segment, and it might appear sporadically on a few.
• Following is the UI message observed from HCX 443 hybridity page, see below snippet.

Environment

VMware HCX
HCX-VMC

Cause

The issue is purely cosmetic in nature where the status is not reflected correctly on the destination site of the stretched network.

Resolution

This will be fixed in upcoming HCX software release.

Note: If you believe you have encountered this issue and want the right status to be reflected on the HCX UI, please open a support case with Broadcom Support and refer to this KB article. For more information, see Creating and managing Broadcom support cases

 

Additional Information

In case if another such MON operation is triggered after DB update, we might end-up in similar scenario of incorrect status at target site.