Unable to stop an eDAR scan from Enforce

Products

• Data Loss Prevention Core Package
• Data Loss Prevention Enforce

Issue/Introduction

How to stop an eDAR scan when it is not possible from Enforce.

Localhost logs show:

16 Oct 2024 12:39:13,852- Thread: 138 INFO [com.symantec.dlp.enforcedomainwebapi.resources.discover.DiscoverTargetListController] Stop Scan on Discover Target id : XXX
16 Oct 2024 12:39:13,852- Thread: 138 FINE [com.vontu.util.jdbc.DefaultDataSource] Getting database connection
16 Oct 2024 12:39:14,057- Thread: 138 SEVERE [com.vontu.manager.filescan.api.service.MonitorControllerScanServiceImpl] Error to stop scan for assignment id : XXXerror :java.lang.NullPointerException
Cause:
com.vontu.filescan.scancontroller.ScanManagerFatalException: java.lang.NullPointerExceptioncom.vontu.filescan.scancontroller.ScanManagerFatalException: java.lang.NullPointerException
at com.vontu.filescan.scanmanager.scanassignment.ManagedScanAssignment.update(ManagedScanAssignment.java:770)

Date: 16.10.2024 12:39:14
Thread: 130
Level: SEVERE
Source: com.symantec.dlp.enforcedomainwebapi.resources.discover.DiscoverTargetListController
Message: Failed to initiate action Stop Scan on Discover Target id : XXX , [], Reason : error.discover.target.unable_to_control

Environment

DLP Enforce 16.0.00206.60362

Resolution

This has been addressed in DLP version 25.1

For earlier versions, please contact support for solution.