Configure DNS/NTP task is failing at "Generate Inputs for vRealize Suite Resource Types" in SDDC Manager

Products

• VMware SDDC Manager
• VMware Cloud Foundation 5.x

Issue/Introduction

Configure DNS/NTP task is failing at "Generate Inputs for vRealize Suite Resource Types" in SDDC manager.

 

Environment

VMware Cloud Foundation 5.1

Cause

A known issue in 5.1

Resolution

A fix is available in VCF 5.1.1 or later.

As a workaround, the NTP/DNS can be updated manually on the Aria suite components by following the below KBs.

Modifying the DNS settings of VMware Aria Operations

DNS/NTP configuration workflow in SDDC Manager fails on vRealize components

Additional Information

operationmanager.log:

yyyy-mm-ddT09:25:28.571+0000 ERROR [vcf_om,################,1dc7] [c.v.e.s.o.model.error.ErrorFactory,pool-2-thread-18] [OI7Q2D] ENTITY_FETCH_FAILED Error occurred while fetching details of entities.
com.vmware.evo.sddc.orchestrator.exceptions.OrchTaskException: Error occurred while fetching details of entities.
        at com.vmware.vcf.systemconfigurator.action.PrepareVrealizeVmInputs.execute(PrepareVrealizeVmInputs.java:87)
        at com.vmware.vcf.systemconfigurator.action.PrepareVrealizeVmInputs.execute(PrepareVrealizeVmInputs.java:26)
        at com.vmware.evo.sddc.orchestrator.platform.action.FsmActionState.invoke(FsmActionState.java:62)
        at com.vmware.evo.sddc.orchestrator.platform.action.FsmActionPlugin.invoke(FsmActionPlugin.java:159)
        at com.vmware.evo.sddc.orchestrator.platform.action.FsmActionPlugin.invoke(FsmActionPlugin.java:144)
        at com.vmware.evo.sddc.orchestrator.core.ProcessingTaskSubscriber.invokeMethod(ProcessingTaskSubscriber.java:400)
        at com.vmware.evo.sddc.orchestrator.core.ProcessingTaskSubscriber.processTask(ProcessingTaskSubscriber.java:520)
        at com.vmware.evo.sddc.orchestrator.core.ProcessingTaskSubscriber.accept(ProcessingTaskSubscriber.java:124)
        at jdk.internal.reflect.GeneratedMethodAccessor1483.invoke(Unknown Source)
        at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.base/java.lang.reflect.Method.invoke(Method.java:568)
        at com.google.common.eventbus.Subscriber.invokeSubscriberMethod(Subscriber.java:85)
        at com.google.common.eventbus.Subscriber.lambda$dispatchEvent$0(Subscriber.java:71)
        at org.springframework.cloud.sleuth.instrument.async.TraceRunnable.run(TraceRunnable.java:64)
        at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136)
        at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)
        at java.base/java.lang.Thread.run(Thread.java:833)
Caused by: com.vmware.vcf.systemconfigurator.error.SystemConfiguratorException: Credentials not found for PSC id:########-####-####-######### found.