"XCOMU0436E TP ended abnormally" for non-root AIX user
Article ID: 382711
Updated On:
Products
Issue/Introduction
On AIX XCOM can transmit files as administrator user root but not as application user user1 and receive error:
XCOMU0436E TP ended abnormally
For example:
# xcomqm -D000033 ===== CA XCOM Data Transport transfer record ===== Transfer ID..................: 000033 Start time...................: Thu Nov 21 13:55:17 2024 Transfer type................: Send file Local file...................: /usr/test/report1.csv Remote file..................: \\server1\XCOMXFER\report1.csv Initiated by.................: LOCAL site Remote System................: server1 End time.....................: Thu Nov 21 13:55:17 2024 TP pid.......................: 14024952 Owned by user................: user1 from group users Current Condition............: DONE Current Status...............: ABENDED Current TP state.............: XCOMU0152I LOCAL_SEND Message......................: XCOMU0436E TP ended abnormally.
Environment
XCOM™ Data Transport® for UNIX - Release 11.6
XCOM™ Data Transport® for Linux - Releases 11.6, 12.0
XCOM™ Data Transport® for Windows - Releases 11.6, 12.0 (error would be XCOMN0436E)
Resolution
From the nature of the remote file being a UNC format shared drive the remote system server is running XCOM for Windows.
The error XCOMU0436E containing the 'XCOMU*' (UNIX) seems to indicate a problem on the sending side rather than on the remote Windows system which would return a 'XCOMN*' message.
Initial trace files from setting XTRACE=10 on the xcomtcp command did not show any helpful diagnostic information and the transfer just stopped here after a queue entry was successfully created:
*** ... MakeQfileName() - result=/opt/CA/XCOM/Q/000039.MBR security.c 2416: Change owner for file /opt/CA/XCOM/Q/000039.MBR, to user=5078 group=208 xfree: (12) freeing 1100ca890 dummy debug_leak_delete for 1100ca890 fsmachin.c 3962: Setting local userid 5078 and group 5050 security.c 2465: getpwuid() from user 0 ok for uid=5078, gid=5050 security.c 2474: Xsetuid: ruid=0, euid=0, rgid=0, egid=208, security.c 2486: Successfully set group list via initgroups for security.c 2526: About to call setegid()
***
Only after setting XTRACE=10 in the file $XCOM_HOME/config/xcom.glb and restarting the xcomd service was useful information found after a transfer failure.
The trace files had some lines about certain activities not being allowed and after checking the eTrust Security app being used the end user found it was blocking.
After the relevant support team enabled those activities the XCOM file transfers started to work.
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