Error: "No healthy upstream" when trying to access/connect to vSphere UI

Products

• VMware vCenter Server

Issue/Introduction

• Error when viewing vCenter services via CLI:

Error: Service name “vsphere-ui” is invalid

• Error when trying to stop vsphere-ui service:

Failed to stop service vsphere-ui due to invalid input. Error executing stop on service vsphere-ui

Environment

7.x

Cause

This issue can happen if the json file for the vsphere-ui service has changed.

Resolution

 In order to validate and fix this follow these steps:

1. SSH to vCenter
2. cd into the /etc/vmware/vmware-vmon/svcCfgfiles directory
3. Review and match the particular service file with another vcenter with the same version.
4. Make the necessary changes to the file and save it.
5. Restart all the vcenter services by running
   service-control --stop --all
service-control --start --all