New Outlook and supported mail service providers with DLP agent monitoring for Outlook

Products

• Data Loss Prevention
• Data Loss Prevention Endpoint Prevent

Issue/Introduction

You want to check which mail service providers can be used in New Outlook for DLP agent monitoring for Outlook.

Environment

16.1

Cause

New Outlook integration requires On-send feature enabled on a mailbox so it can be used by the web addin in Outlook for a detection.

Resolution

On-send feature can be only enabled on platforms supported by the Microsoft which are: Exchange 2016, Exchange 2019 and Exchange Online. More information can be found in Microsoft's documentation here On-send feature for Outlook add-ins - Office Add-ins | Microsoft Learn.

Additional Information

More information about additional requirements for this integration can be found in the documentation here Best Practices for Deploying the On-Send Web Add-in for Outlook on Windows and macOS Endpoints.