24: The Service Manager Dialog does not show connections for Java-based server processes.

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

The Service Manager Dialog in version 24.2.0 shows no connections for the Java-based server processes (JWP, JCP, REST).

These processes are started with Java 17.

C:\Program Files\Eclipse Adoptium\jdk-17.0.13.11-hotspot\bin\java -Xrs -Xmx2G -jar ucsrvjp.jar -IC:\Automic\Automation.Platform\ServiceManager\bin\..\..\AutomationEngine\bin\ucsrv.ini -svc%port% -cp

Environment

Automic Workload Automation 24.2.0, 24.3.0

Cause

Defect.

Resolution

A problem has been resolved where Java-based server processes (JWP, JCP. REST) did not show active connections in the Service Manager Dialog.

Component: Automic Automation Engine

Automic Automation Engine 24.4.0 - Available

 

Additional Information

As a workaround start the Java-based server processes with Java 11.

C:\Program Files\Eclipse Adoptium\jdk-11.0.25.9-hotspot\bin\java -Xrs -Xmx2G -jar ucsrvjp.jar -IC:\Automic\Automation.Platform\ServiceManager\bin\..\..\AutomationEngine\bin\ucsrv.ini -svc%port% -cp

There is a known issue in Java 17 and above.

New detection of headless mode on Windows causes problems for automatic tests