The suggested Solutions section does not display any Knowledge Article from Service Desk Manager.
The browser console shows a 400 HTTP Error.
Search server is up and running. Indexes are created and populated.
Service Management 17.4
xFlow 17.4
Search Server 17.4
The search microservice is not running due to a port conflict issue when starting the search microservice.
Each xFlow microservice needs to use a different port number.
When creating the .txt file in step 4 to enable SSL for xFlow a different and available port number must be configured for each microservice.
Example:
echo -Dhttps.port=9444 -Dplay.server.https.keyStore.path=C:\certificates\hostname_keystore.jks -Dplay.server.https.keyStore.password=(keystore password) > incidentmicroservice-17.0.479\INCIDENTMICROSERVICE_config.txt
echo -Dhttps.port=9446 -Dplay.server.https.keyStore.path=C:\certificates\hostname_keystore.jks -Dplay.server.https.keyStore.password=(keystore password) > collabmicroservice-17.0.479\COLLABMICROSERVICE_config.txt
echo -Dhttps.port=9448 -Dplay.server.https.keyStore.path=C:\certificates\hostname_keystore.jks -Dplay.server.https.keyStore.password=(keystore password) > insightmicroservice-17.1.706\INSIGHTMICROSERVICE_config.txt
echo -Dhttps.port=9450 -Dplay.server.https.keyStore.path=C:\certificates\hostname_keystore.jks -Dplay.server.https.keyStore.password=(keystore password) > pushmicroservice-17.0.479\PUSHMICROSERVICE_config.txt
echo -Dhttps.port=9452 -Dplay.server.https.keyStore.path=C:\certificates\hostname_keystore.jks -Dplay.server.https.keyStore.password=(keystore password) > searchmicroservice-17.0.479\SEARCHMICROSERVICE_config.txt
In the example above, the Search microservice is using port 9452 and each microservice has a different port number.