One or more objects are in "Not collecting" state in Aria Operations

Products

• VMware Aria Suite

Issue/Introduction

• One or more objects are in "Not collecting" state and the parent adapter instance is in collecting state.
• One or more objects are in "Unknown" or "Stopping" state, and other objects and the parent adapter instance is in a collecting state.

Environment

VMware Aria Operations 8.x

Resolution

For Aria Operations version 8.17.x and below, please follow the below steps:

• On the left pane, click Environment -> Inventory
• Expand the Adapter Instances category and then Expand the affected adapter type of the parent adapter of the affected object(s).
• Select the parent adapter of the affected object(s).
• In the Search Filter enter the name of the affected object(s).
• Verify the collecting state of the object is "Not collecting", "Unknown" or "Stopping".
  • If the collecting state is "Collecting" it may indicate the affected object is being collected by another parent adapter.
  • Unselect the parent adapter and verify if the affected object is listed with multiple entries.
• Select the affected object(s) by left-clicking and then click Start Collecting (play icon).
  • To select multiple objects at once you can hold Shift to select multiple objects in a row or hold CTRL to select multiple individual objects.

For Aria Operations version 8.18.x and above, please follow the below steps:

• On the left pane, click Operations -> Configurations > Inventory Management
• • Expand the Adapter Instances category and then Expand the affected adapter type of the parent adapter of the affected object(s).
  • Select the parent adapter of the affected object(s).
  • In the Search Filter enter the name of the affected object(s).
  • Verify the collecting state of the object is "Not collecting", "Unknown" or "Stopping".
    • If the collecting state is "Collecting" it may indicate the affected object is being collected by another parent adapter.
    • Unselect the parent adapter and verify if the affected object is listed with multiple entries.
  • Select the affected object(s) by left-clicking and then click Start Collecting (play icon).
    • To select multiple objects at once you can hold Shift to select multiple objects in a row or hold CTRL to select multiple individual objects.

Additional Information

If all objects for an adapter instance is not collecting, please see Cannot collect data from vCenter adapter in Aria Operations (325764)