The "Notify Assignees" gets unchecked for Action Item on Save
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The "Notify Assignees" gets unchecked for Action Item on Save

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Article ID: 382448

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Updated On: 11-20-2024

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

When creating or editing an existing Action Item, and checking the "Notify Assignees" option, then saving, the option gets unchecked.

The notification is received. Is this expected?

Environment

Any

Resolution

This is working as expected. After the save occurs, the notification is triggered and sent to the Resources. If you'd like to send a new notification for the same action item, the option can be checked again to trigger an additional notification.