In ConnectAll record duplication despite having sync failure in AzDO-AzDO Cloud automation sync
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In ConnectAll record duplication despite having sync failure in AzDO-AzDO Cloud automation sync

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Article ID: 382358

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Updated On:

Products

ConnectALL

Issue/Introduction

Steps to Reproduce: 
 

  • Create a new automation between two AzDO projects of two different Organisation's for issue type 'BUG'
  • Configure the basic field mapping along with one custom field mapping
  • Sync the automation 

 

Expected Results: 

Bug should be created in another AzDO organisation project without any error

 

Actual Results:

Sync fails in ConnectAll Dashboard, complaining about the mapped custom field, however record will get created in destination and it keep on creating duplicates based on the sync failure counts.

 

 

 ] ' due to the error java.lang.Exception: Error while trying to fetch the record : {"$id":"1","innerException":null,"message":"TF51535: Cannot find field Custom.AD_CustomText1.","typeName":"Microsoft.TeamFoundation.WorkItemTracking.Server.Metadata.WorkItemTrackingFieldDefinitionNotFoundException, Microsoft.TeamFoundation.WorkItemTracking.Server, Version=14.0.0.0, Culture=neutral, PublicKeyToken=<Public KeyToken>","typeKey":"WorkItemTrackingFieldDefinitionNotFoundException","errorCode":0,"eventId":3200}

 

Note:- Sync works fine and as expected with system field mappings i.e. without mapping custom fields

Environment

3.4.X onwards

Cause

DE156396

Resolution

Fix to be delivered in upcoming build/patch