Red Hat MetaData Import task failing: Failed to import software packages information for: 'Red Hat Directory Server 12 for RHEL 9 x86_64 (RPMs)'
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Red Hat MetaData Import task failing: Failed to import software packages information for: 'Red Hat Directory Server 12 for RHEL 9 x86_64 (RPMs)'

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Article ID: 382241

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Updated On:

Products

Patch Management Solution

Issue/Introduction

The Red Hat MetaData Import task started failing, and we see errors like these in the Altiris Log Viewer:

  • Download failed for 'https://cdn.redhat.com/content/dist/layered/rhel9/x86_64/dirsrv/12/os/repodata/repomd.xml'. The remote server returned an error: (404) Not Found.
  • Error importing packages information. Download failed.
  • Failed to import software packages information for: 'Red Hat Directory Server 12 for RHEL 9 x86_64 (RPMs)' (2ce8d112-9044-4b05-a738-3a8cc362c055)

Resolution

Note: Available channels may change based on your subscriptions and/or Red Hat changes. Questions on channel availability or changes may be directed to Red Hat for clarification. 

To synchronize current state of previously imported channels with current state of channels:

  • switch on option 'Delete data for excluded software channels'
  • click on 'Import Channels'
  • run the 'Import Patch Data for Red Hat' task again

Obsolete channels and their data will be removed.