Error 500 when accessing the ProxyUI
search cancel

Error 500 when accessing the ProxyUI

book

Article ID: 382151

calendar_today

Updated On:

Products

SITEMINDER CA Single Sign On Secure Proxy Server (SiteMinder)

Issue/Introduction

After upgrading Access Gateway Tomcat to release 9.0.96, accessing the ProxyUI web interface results in a 500 error.

Type Exception Report

Message An exception occurred processing [index.jsp] at line [1]

Description The server encountered an unexpected condition that prevented it from fulfilling the request.

Note The full stack trace of the root cause is available in the server logs.

Cause

This is a defect in the 9.0.96 Tomcat release

Resolution

Upgrade Tomcat to the 9.0.102 release.  This KB article contains the files and instructions:

Vulnerabilities in Tomcat 9.0.98 and Older on Siteminder Access Gateway