When viewing an incident the "Send Report" Icon is missing

Products

• Data Loss Prevention Endpoint Prevent

Issue/Introduction

When viewing an incident the "Send Report" option is missing

Environment

15.x

16.x

Cause

This option is only available if email reports are properly configured in Enforce. If they are not configured then this option is not available.

Resolution

To configure email reporting do the following:

1. Go to System > Settings > General.
2. Click the configure button
3. Under the Reports and Alerts. Configure one of the two send options and configure the SMTP settings.

Incidents should now include the option to send the report