Aria Automation upgrade to version 8.18 fails with error code LCMVRAVACONFIG90030 from VMware Aria Suite Lifecycle.

Products

• VMware Aria Suite

Issue/Introduction

• Aria Automation upgrade continues to fail for version 8.18 and later, displaying the following error in VMware Aria Suite Lifecycle:

Error Code: LCMVRAVACONFIG90030

VMware Aria Automation VA Upgrade Status Check failed.

Upgrade on vRealize Automation VA xxxxxxxxxxxxxxxxxxxxxxxxxx failed with state 'fatal'. To know more about the failure, run command 'vracli upgrade status --details' on the vRealize Automation VA xxxxxxxxxxxxxxxxxxxxxxxxxxxxx. To revert to snapshot, click RETRY with 'revertSnapshot' property set to true.

• Password is set to never expire but warn it is not set to never expire.
• Once upgrade is done, login to the Terminal and forcefully change the password. After changing the password still unable to proceed.

Environment

VMware Aria Suite Lifecycle 8.x
VMware Aria Automation 8.x

Resolution

1. Revert back to the snapshots and run inventory sync for vRA.
   
   
2. Then take a new snapshot and run these commands below:
   rm ~/.ssh/authorized_keys
rm ~/.ssh/known_hosts
   
   
3. Take a new snapshot again and retry the upgrade
   
   
4. If Above Action plan has also failed and change the root password if expire

• • Run the upgrade, if it fails
  • SSH to the VRA node as root, change the root password, if not able to login as root, change the root password using below KB or document.
  • Resetting the root password on a Photon appliance in VMware Aria Automation 8.x
  • Then rerun the upgrade form vra :  vracli upgrade exec --resume