Even though the IM integration with NIMSM is successful, will not able to trigger requests/incident.
As per the below document, we should access REST API by the same hostname.
Service Desk Integration REST API Doc (broadcom.com)
In a virtual appliance, we don't have permission to change the hostname at this path. /<iam_im.ear>/user_console.war/app/page/nimsmintegration/api-docs/api-docs.
VAPP 14.5
NIM SM: 3.2
Due to the latest browser security restrictions(CORS), it is getting restricted
After checking with the NIMSM team we concluded that, due to the latest browser security restrictions(CORS), it is not allowed to render web applications hosted outside the server, it is a restriction from the browser.
It is the same for all the browsers. So we would suggest accessing the Swagger UI directly from the NIM Server itself.
Also, api-docs will be removed in the next release.
Sample NIM URL:
NIM Admin Console : http://<NIMSERVERFQDN>:8080/ca-nim-sm/ui/login.jsp
Reference Defect#DE616600