Identity Manager and NIMSM integration.

Products

• CA Identity Suite

Issue/Introduction

 

Even though the IM integration with NIMSM  is successful, will not able to trigger requests/incident.

As per the below document, we should access REST API by the same hostname.

Service Desk Integration REST API Doc (broadcom.com)

In a virtual appliance, we don't have permission to change the hostname at this path. /<iam_im.ear>/user_console.war/app/page/nimsmintegration/api-docs/api-docs.

 

 

Environment

VAPP 14.5

NIM SM: 3.2

Cause

Due to the latest browser security restrictions(CORS), it is getting restricted

Resolution

After checking with the NIMSM team we concluded that, due to the latest browser security restrictions(CORS), it is not allowed to render web applications hosted outside the server, it is a restriction from the browser.

It is the same for all the browsers. So we would suggest accessing the Swagger UI directly from the NIM Server itself.

Also, api-docs will be removed in the next release.

Sample NIM URL:

NIM Admin Console : http://<NIMSERVERFQDN>:8080/ca-nim-sm/ui/login.jsp

 

Additional Information

Reference Defect#DE616600