On Windows when the CA Spectrum processd (process daemon) install user's password changes, the processd service needs to be reconfigured/reinstalled with the updated password. If not, the next time the processd is stopped, it will not start. This document provides guidance and tips when reinstalling the processd service.
Release: All supported releases
OS: Windows
If the SpectroSERVER and/or processd are running, you will need to stop them (you can stop the "Spectrum Process Daemon" service from the Windows Services and this will gracefully stop both the SpectroSERVER and the processd).
The username in Windows is case-insensitive, but in the Spectrum application, it is case-sensitive.
Before running the below steps grab the username in the $SPECROOT/.installrc file.
Some examples of usernames in the $SPECROOT/.installrc file:
If in the $SPECROOT/.installrc file, OWNER: SPECTRUM, but spectrum was supplied in the below steps, the processd and SpectroSERVER applications will start, but not the Archive Manager and AlarmNotifier.
Open a command shell by going to Start-->Run and type: cmd
NOTE: Do not open a bash -login shell as this will not work. The commands need to be run from the Windows cmd shell
If the password has special characters in it, you need to enclose the password in quotes.
For example:
processd --install --username spectrum --password '$$pectrum'
Additional Notes:
"Requesting installation of service: "SPECTRUM Process Daemon
"Error: Failure opening security policy -1073741790 CreateService error:
installation failed: this service isn't currently installed"
Please reference the "Broadcom TechDocs : CA Spectrum 23.3 - Change the Windows Password in Processd" section of the documentation for more information.
How to disable UAC (User Access Control) on Windows?
Launch the regedit.exe utility and change the DWORD "EnableLUA" from 1 to 0 in "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system". A notification will pop-up that a reboot is required. After the reboot, UAC is disabled.
Open Windows Explorer. Right click This PC or Computer and choose, ‘Properties’. Then, select the ‘Advanced System settings’ option. Next, from the ‘System Properties’ window, select ‘Advanced’ tab. Choose the ‘Performance’ section now and from the new Performance Options window that appears on your computer screen, select ‘Data Execution Prevention tab’.
Please select the option Turn on DEP for essential Windows programs and services only, then click on OK to save the change.