Chargeback does not appear in the menu Aria Operations
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Chargeback does not appear in the menu Aria Operations

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Article ID: 382026

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Updated On:

Products

VMware Aria Suite

Issue/Introduction

The Chargeback option is missing from the Aria Operations UI

Environment

Aria Operations 8.18.X

Aria Operations 8.17.X

Aria Operations 8.16.X

Resolution

If the Chargeback option is missing from the Aria Operations UI this means that Aria Operations has already been integrated with a standalone Chargeback appliance. 
The administrator needs to first migrate from standalone Chargeback and during migration, the option will be enabled in Aria Operations. 

Please note that the migration must be done with the local administrator user.
For further information on the migration process, please see "Steps to Migrate Chargeback Data to VMware Aria Operations"

If the Chargeback has been already migrated and the Chargeback menu is still not showing in the Aria Ops, please follow the steps below.

1. Receive authorization token from Aria Operations via swagger:

https://ARIA_OPERATIONS/suite-api/doc/swagger-ui.html
(
Replace ARIA_OPERATIONS with the FQDN or IP Address)

    • Click Authorize
    • Enter the local admin username and password
    • Click Close
    • Find any API call e.g Audit
    • Click Try it out
    • Click Execute
      • Copy the token from the header
        • e.g OpsToken xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx::xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

2. Run Postman, HTTP request

      • Set API call as PUT
      • Add address:

        https://ARIA_OPERATIONS/suite-api/internal/features/use_ratecard_vcd/disable

      • In headers
        • Set Key = Authorization,
          • Value = (token copied above)
        • Set Key = X-vRealizeOps-API-use-unsupported,
          • Value = True

Run, status should be 204

 

3. Run the HTTP request with the same configuration as above.

https://ARIA_OPERATIONS/suite-api/internal/features/disable_chargeback/disable

Run, status should be 204

 

The Chargeback menu options should be available now under Cost > Chargeback and Administrator > Control Panel > Chargeback.