Hardware Compatibility Validation failed on VCF 5.2.1 BRINGUP - Unable to validate vSAN ESA disk
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Hardware Compatibility Validation failed on VCF 5.2.1 BRINGUP - Unable to validate vSAN ESA disk

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Article ID: 381992

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Updated On: 11-19-2024

Products

VMware SDDC Manager

Issue/Introduction

  • Unable to validate vSAN ESA disks compatibility during VCF 5.2.1 Bringup via CloudBuilder. 

  • Bringup ui Shows the following failed tasks:
  1. ESXi host vSAN HCL compatibility validation
    • Failed to verify HCL status on ESXi Host esxi01
    • Failed to verify HCL status on ESXi Host esxi02
    • Failed to verify HCL status on ESXi Host esxi03
    • Failed to verify HCL status on ESXi Host esxi04
  2. ESXi host vSAN ESA disk eligibility validation
    • No vSAN ESA certified disks found on the ESXi Host esxi01
    • No vSAN ESA certified disks found on the ESXi Host esxi02
    • No vSAN ESA certified disks found on the ESXi Host esxi03
    • No vSAN ESA certified disks found on the ESXi Host esxi04
  •     /var/log/vmware/vcf/bringup/vcf-bring-debug.log  contains errors similar to the excerpt below:
    
2024-11-14T08:20:44.608+0000 [bringup, , elad] DEBUG [c.v.e.s.c.c.e.ValidationLocalizationTools, http-nio-0.0.0.0-9080-exec-7] Cannot find message for error code VSAN_HCL_STATUS_NOT_VERIFIED 2024-11-14T08:20:44.608+0000 [bringup, , elad] DEBUG [c.v.e.s.c.c.e.ValidationLocalizationTools, http-nio-0.0.0.0-9080-exec-7] Cannot find message for error cod e VSAN_HCL_STATUS_NOT_VERIFIED 2024-11-14T08:20:44.608+0000 [bringup,  elad] DEBUG [c.v.e.s.c.c.e.ValidationLocalizationTools, http-nio-0.0.0.0-9080-exec-7] Cannot find message for error code VSAN_HCL_STATUS_NOT_VERIFIED 2024-1114T08:20:44.608+0000 [bringup,, elad] DEBUG [c.v.e.s.c.c.e.ValidationLocalizationTools, http-nio-0.0.0.0-9080-exec-7] Cannot find message for error code VSAN_HCL_STATUS_NOT_VERIFIED 2024-11-14T08:20:44.608+0000 [bringup, , elad] DEBUG [c.v.e.s.c.c.e.ValidationLocalizationTools, http-nio-0.0.0.0-9080-exec-7] Cannot find message for error cod e NO VSAN ESA CERTIFIED DISKS 2024-11-14T08:20:44.608+0000 [bringup, 6, elad] DEBUG [c.v.e.s.c.c.e.ValidationLocalizationTools, http-nio-0.0.0.0-9080-exec-7] Cannot find message for error code NO_VSAN_ESA_CERTIFIED_DISKS 
2024-11-14T08:20:44.608+0000 [bringup, , elad] DEBUG [c.v.e.s.c.c.e.ValidationLocalizationTools, http-nio-0.0.0.0-9080-exec-7] Cannot find message for error code NO_VSAN_ESA_CERTIFIED_DISKS 2024-11-14T08:20:44.608+0000 [bringup, , elad] DEBUG [c.v.e.s.c.c.e.ValidationLocalizationTools, http-nio-0.0.0.0-9080-exec-7] Cannot find message for error code NO_VSAN_ESA_CERTIFIED_DISKS
[c.v.e.s.c.c.e.ValidationLocalizationTools, http-nio-0.0.0.0-9080-exec-7] Cannot find message for error code VSAN_HCL_STATUS_NOT_VERIFIED.error
2024-11-14T08:20:44.621+0000 [bringup, , elad] DEBUG [c.v.e.s.c.c.e.ValidationLocalizationTools, http-nio-0.0.0.0-9080-exec-7] Cannot find message for error code VSAN HCL STATUS NOT VERIFIED.error
2024-11-14T08:20:44.621+0000 [bringup, , elad] DEBUG [c.v.e.s.c.c.e.ValidationLocalizationTools, http-nio-0.0.0.0-9080-exec-7] Cannot find message for error code NO VSAN ESA CERTIFIED DISKS.error
2024-11-14T08:20:44.621+0000 [bringup, , elad] DEBUG [c.v.e.s.c.c.e.ValidationLocalizationTools, http-nio-0.0.0.0-9080-exec-7] Cannot find message for error code NO VSAN ESA CERTIFIED DISKS.error
2024-11-14T08:20:44.621+0000 [bringup, , elad] DEBUG [c.v.e.s.c.c.e.ValidationLocalizationTools, http-nio-0.0.0.0-9080-exec-7] Cannot find message for error code NO_VSAN ESA_CERTIFIED_DISKS.error
2024-11-14T08:20:44.621+0000 [bringup, , elad] DEBUG [c.v.e.s.c.c.e.ValidationLocalizationTools, http-nio-0.0.0.0-9080-exec-7] Cannot find message for error code NO VSAN ESA CERTIFIED DISKS.error

Environment

VCF 5.2.1

VCF 5.x

Cause

Disk is not VSAN ESA compatible in the VSAN HCL. 

  • Extract from vSAN HCL file example:

"firmware":"1.0.1"}]}}},"ESXi 7.0":{"nvme_pcie":{"1.2.2.13-1vmw.700":{"type":"inbox","firmwares":[{"firmware":"1.2.0"},{"firmware":"1.0.1"}]}}}}},{"id":56982,"productid":"MTFDKCC6T4TFS-1BC1ZABDA","model":"Dell DC NVMe ISE 7450 MU U.2 6.4TB","vendor":"NVMe","partnername":"Dell","capacity":6400,"partnumber":"D3GCR","devicetype":"NVMe","vid":"1344","did":"51c4","svid":"1028","ssid":"2292","vsanSupport":{"mode":["vSAN"],"tier":["AF-Cache","AF-Cap"]},"vcglink":"https:\/\/www.vmware.com\/resources\/compatibility\/detail.php?deviceCategory=ssd&productid=56982","releases":{"ESXi 8.0 U3

  • vsansupport mode is set to vSAN : "vsanSupport":{"mode":["vSAN"]

 

Note: If the disk was vSAN ESA compatible it would show the following: 

mode":[ "vSAN ESA","vSAN"]

Resolution

Check the the VSAN HCL file for the DISK Model to see what vSAN Support mode is specified.

Link to VSAN HCL:   https://partnerweb.vmware.com/service/vsan/all.json

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