Application on NSX node <Node> has crashed. A core.nsx-platform core is generated

Products

• VMware NSX

Issue/Introduction

• You are getting alarms similar to the following: 
  
Application on NSX node <nsx manager> has crashed. The number of core files found is 1. Collect the Support Bundle including core dump files and contact VMware Support team. Recommended Action Collect Support Bundle for NSX node <nsx manager> using NSX Manager UI or API.


• You see messages similar to the following in /var/log/dumpcore.log:
  
2024-10-31T07:35:45.525Z #######NSX 2566730 - [nsx@6876 comp="nsx-manager" subcomp="node-mgmt" username="root" level="INFO"] Core dump generation received by process: 1112 [nsx-platform-cl]
2024-10-31T07:35:45.528Z #######NSX 2566730 - [nsx@6876 comp="nsx-manager" subcomp="node-mgmt" username="root" level="WARNING"] Core file generated: /var/log/core/core.nsx-platform-cl.1730360145.1112.131.6.gz

• On the NSX manager, as root user, you find a file similar to:
  
  /var/log/core/core.nsx-platform-cl.1730360145.1112.131.6

 

Environment

VMware NSX-T Data Center 3.x
VMware NSX 4.x

Cause

The process that manages the central API and CLI functionalities that allow invoking NSX API requests or NSX CLI commands on any NSX appliance directly from NSX Manager nodes unexpectedly restarted and generated a core file.

During the core generation and process restart, central NSX API and NSX CLI requests will not be served.

Resolution

No workaround available.

Issue Resolved in NSX version 4.2.0

Additional Information

VMware NSX 4.2.0 Release Notes