ConnectALL Transaction History doesn't report on requested date range

Products

• ConnectALL
• ConnectAll On-Prem
• ConnectAll SaaS

Issue/Introduction

When a date range exceeds 30 days in the UI, the dates that are beyond 30 days past the From date are excluded from the report.

For example, if you have a From date of Sept 1, 2024 and a To date of Nov 12, 2024, the report only shows data between Sept 1 and Oct 1.

Cause

This is due to ConnectALL only allowing 30 days of reporting data at a time.

Resolution

This is working as designed.