Does an image count towards the character count in a Rally rich text field?
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Does an image count towards the character count in a Rally rich text field?

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Article ID: 381930

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Updated On:

Products

Rally SaaS

Issue/Introduction

We think our Rally integration is adding over 32K characters to a custom field which is beyond the limit of what the field is supposed to be able to handle.

Resolution

Rally doesn't store images in fields (so these wouldn't count toward the character count).  The images are only an object reference to the attachments endpoint.