ehealth installation error while providing oracle update

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Article ID: 38181

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Updated On:

Products

EHEALTH CA eHealth

Issue/Introduction

 

Issue:

 

Unable to complete ehealth installation while providing Oracle update file (11.2.0.4).

Error: Oracle update is the not the required 11.2.0.4.0 EH2 or later

 

Environment:  

 

eHealth 6.3.2.10 on windows 2008

 

Cause: 

 

PACKAGE_OOB_VER=11.2.0.4.0 EH1 line in PACKAGE.txt file of extracted  oracle_update folder.

 

Resolution:

 

1. We need to edit PACKAGE_OOB_VER=11.2.0.4.0 EH1 to PACKAGE_OOB_VER=11.2.0.4.0 EH2

 

2. Open the extracted oracle_update folder

 

3. Open the PACKAGE.txt file and verify the line PACKAGE_OOB_VER=11.2.0.4.0 EH1

 

4. Change it to PACKAGE_OOB_VER=11.2.0.4.0 EH2 and save the file.

 

5. Start the installation again.

 

 

 

Environment

Release:
Component: EHINST