Storage migration of VMs failing with error "Cannot connect to profile-driven storage service."
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Storage migration of VMs failing with error "Cannot connect to profile-driven storage service."

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Article ID: 381739

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Updated On: 03-11-2025

Products

VMware vSphere ESXi

Issue/Introduction

When selecting the destination datastore during storage migration of VMs, error appears as "Cannot connect to profile-driven storage service."

Environment

VMware vCenter server 8.x

VMware vCenter server 7.x

Cause

  • This issue may occur when the service vmware-sps is in stopped state on vCenter server.
  • The Storage management service (SPS) communicates with vCenter Inventory Service while it is running.
  • Check the vCenter server services status using the command: # service-control --status --all

Resolution

1. Start vmware-sps service by running below command in vCenter server appliance via SSH: # service-control --start vmware-sps

2. After starting the vmware-sps service, perform the storage migration of VMs.