Storage migration of VMs failing with error "Cannot connect to profile-driven storage service."
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Article ID: 381739
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Updated On: 03-11-2025
Products
VMware vSphere ESXi
Issue/Introduction
When selecting the destination datastore during storage migration of VMs, error appears as "Cannot connect to profile-driven storage service."

Environment
VMware vCenter server 8.x
VMware vCenter server 7.x
Cause
- This issue may occur when the service vmware-sps is in stopped state on vCenter server.
- The Storage management service (SPS) communicates with vCenter Inventory Service while it is running.
- Check the vCenter server services status using the command:
# service-control --status --all

Resolution
1. Start vmware-sps service by running below command in vCenter server appliance via SSH: # service-control --start vmware-sps

2. After starting the vmware-sps service, perform the storage migration of VMs.

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