When attempting to upgrade an ESXi host using vSphere Lifecycle Manager, the pre-check operation fails with an "unknown error." Investigation reveals the actual error message indicates a component downgrade issue: "The operation cannot continue due to downgrade of the following Components: [component name]."
When you add a downgraded driver from add components section, you will get an error while saving the image that "A component downgrade was found"
The vSphere Lifecycle Manager includes protection mechanisms that prevent inadvertent downgrades of hardware-specific components (such as drivers and firmware). When the target ESXi version would result in a component version lower than what is currently installed, this protection triggers and blocks the upgrade.
This can occur when:
Identify the specific component causing the downgrade error:
1.Review the vSphere Lifecycle Manager logs
/var/log/vmware/vlcm/vlcm.log
2.Note the exact component name from the error message.
Document current component versions:
1.Connect to the ESXi host through SSH or ESXi shell
2.Run `esxcli software component list` to view installed components
3.Record the version of the problematic component
Contact the hardware vendor's support to:
Based on vendor guidance:
After implementing vendor recommendations: