Issue/Introduction:
Summary:
This is a technical document that explains what to do if CA ControlMinder/Privileged Access Management is unable to unload itself.
CA ControlMinder secons v12.81.0.1912 - Console utility Copyright (c) 2013 CA. All rights reserved.
secons(0x1516): CA ControlMinder is not running
SEOS_load: Executing un/load exit file, /opt/CA/AccessControl/exits/LOAD/SEOS_unload_int.always -pre Ports - nothing to do ...
SEOS_load: Executing un/load exit file, /opt/CA/AccessControl/exits/LOAD/SEOS_unload_unab.always -pre
SEOS_load: Executing un/load exit file, /opt/CA/AccessControl/exits/LOAD/SEOS_unload_int.opt -pre Ports - nothing to do ...
SEOS_load: Executing un/load exit file, /opt/CA/AccessControl/exits/LOAD/SEOS_unload_unab.opt -pre
SEOS_load: Executing un/load exit file, /opt/CA/AccessControl/exits/LOAD/SEOS_unload_int.opt -post
SEOS_load: Executing un/load exit file, /opt/CA/AccessControl/exits/LOAD/SEOS_unload_unab.opt -post
SEOS_load: Executing un/load exit file, /opt/CA/AccessControl/exits/LOAD/SEOS_unload_int.always -post
SEOS_load: Executing un/load exit file, /opt/CA/AccessControl/exits/LOAD/SEOS_unload_unab.always -post
Trying to unload CA ControlMinder...
ERROR: Module seos is in use
Error: CA ControlMinder kernel module could not be unloaded.
Instructions:
These commands will show you which processes are tied in with our software solution:
'secons -sc'
'secons -scl'
After these commands start listing the associated PIDs, stop these processes / kill -15 them. Once they're killed, you can run 'secons -sk' to stop and kill the process of PIM, and then the solution is prepared to be unloaded from the kernel per 'SEOS-load -u'. Or you can reboot the server so that the kernel module is cleared from the machine so you can complete the uninstallation. Now you should be able to run the 'rpm -e package' without any problems. Of course, this last step is if you are trying to uninstall the solution.