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Unable to poll devices.
Article ID: 38166
Updated On:
Products
CA Network Flow Analysis (NetQos / NFA)
Issue/Introduction
Issue/Problem/Symptoms:
Devices are not showing with SNMP naming in NFA and when trying to do a discovery of the device via Administration > Enable Interfaces it complains that a profile cannot be found.
Environment:
Network Flow Analysis 9.3
Windows 2008/2012
Cause:
The CA NFA DNS/SNMP Proxies service fails to start on the NFA Harvester machine due to a port conflict.
Resolution/Workaround:
- On each harvester where the CA NFA DNS/SNMP Proxies service fails to start drop to a command line and execute the following command:
mysql poller -e "update settings set value = '8089' where name='SnmpProxyPort';"
- Start the CA NFA DNS/SNMP Proxies service
- Perform the Discovery of the device via Administration > Enable Interfaces
Environment
Release: RAIB1H99000-9.3-Network Flow Analysis-Interface Bundle-Hardware
Component:
Component:
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