DynamicTypes variables, namespaces, types disappear from the Orchestrator Inventory or fail to delete - changes not reflecting correctly.
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DynamicTypes variables, namespaces, types disappear from the Orchestrator Inventory or fail to delete - changes not reflecting correctly.

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Article ID: 381652

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Updated On:

Products

VMware Aria Suite

Issue/Introduction

Symptoms:

  • DynamicTypes not showing up in the input/type choice - looks like a synchronization issue
  • Created a DynamicType under a given namespace, which is then not visible when creating a new var/input
  • Deleted a DynamicType, however it remains in the Inventory or in the dropdown suggestions
  • They may display correctly after vco-app service restart, or reboot.

Environment

Aria Automation Orchestrator 8.x

Cause

  • If the system clocks are off, the nodes may not pick up DB updates.
  • Use a private (incognito) browser window and check in the Orchestrator UI again
    • If it is okay here, clear your browser cache & cookies

Resolution

Ensure NTP time sync is enabled:

The 3 nodes of an Aria Automation/Orchestrator cluster need to be time-synchronised:

  1. Check current sync status:
    • vracli ntp status
  2. If the same sync is not enabled on all nodes then Enable Time Synchronization for Automation Orchestrator - NTP or through sync'd ESXi host:
    • e.g.: vracli ntp systemd --set 'ntp_address_1','ntp_address_2'
  3. Restart the Orchestrator pod(s), first stop:

    • kubectl -n prelude scale deployment vco-app --replicas=0

  4. And then start, 1 for single-node or 3 for clustered Orchestrator:

    • kubectl -n prelude scale deployment vco-app --replicas=3
        -  or  -

    • kubectl -n prelude scale deployment vco-app --replicas=1

 

If still not resolved:

Use a private (incognito) browser window and check in the Orchestrator UI again

  • If the correct DynamicTypes show here, clear your browser cache & cookies.