DynamicTypes variables, namespaces, types disappear from the Orchestrator Inventory or fail to delete - changes not reflecting correctly.
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Article ID: 381652
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Updated On:
Products
VMware Aria Suite
Issue/Introduction
Symptoms:
- DynamicTypes not showing up in the input/type choice - looks like a synchronization issue
- Created a DynamicType under a given namespace, which is then not visible when creating a new var/input
- Deleted a DynamicType, however it remains in the Inventory or in the dropdown suggestions
- They may display correctly after vco-app service restart, or reboot.
Environment
Aria Automation Orchestrator 8.x
Cause
- If the system clocks are off, the nodes may not pick up DB updates.
- Use a private (incognito) browser window and check in the Orchestrator UI again
- If it is okay here, clear your browser cache & cookies
Resolution
Ensure NTP time sync is enabled:
The 3 nodes of an Aria Automation/Orchestrator cluster need to be time-synchronised:
- Check current sync status:
- If the same sync is not enabled on all nodes then Enable Time Synchronization for Automation Orchestrator - NTP or through sync'd ESXi host:
- e.g.:
vracli ntp systemd --set 'ntp_address_1','ntp_address_2'
-
Restart the Orchestrator pod(s), first stop:
-
And then start, 1 for single-node or 3 for clustered Orchestrator:
If still not resolved:
Use a private (incognito) browser window and check in the Orchestrator UI again
- If the correct DynamicTypes show here, clear your browser cache & cookies.
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