DynamicTypes variables, namespaces, types disappear from the Orchestrator Inventory or fail to delete - changes not reflecting correctly.

Products

• VMware Aria Suite

Issue/Introduction

Symptoms:

• DynamicTypes not showing up in the input/type choice - looks like a synchronization issue
• Created a DynamicType under a given namespace, which is then not visible when creating a new var/input
• Deleted a DynamicType, however it remains in the Inventory or in the dropdown suggestions
• They may display correctly after vco-app service restart, or reboot.

Environment

Aria Automation Orchestrator 8.x

Cause

• If the system clocks are off, the nodes may not pick up DB updates.
• Use a private (incognito) browser window and check in the Orchestrator UI again
  • If it is okay here, clear your browser cache & cookies

Resolution

Ensure NTP time sync is enabled:

The 3 nodes of an Aria Automation/Orchestrator cluster need to be time-synchronised:

1. Check current sync status:
   • vracli ntp status
2. If the same sync is not enabled on all nodes then Enable Time Synchronization for Automation Orchestrator - NTP or through sync'd ESXi host:
   • e.g.: vracli ntp systemd --set 'ntp_address_1','ntp_address_2'

3. Restart the Orchestrator pod(s), first stop:

   • kubectl -n prelude scale deployment vco-app --replicas=0

4. And then start, 1 for single-node or 3 for clustered Orchestrator:

   • kubectl -n prelude scale deployment vco-app --replicas=3
       -  or  -

   • kubectl -n prelude scale deployment vco-app --replicas=1

 

If still not resolved:

Use a private (incognito) browser window and check in the Orchestrator UI again

• If the correct DynamicTypes show here, clear your browser cache & cookies.