Upgrade to 16.2.3 Fails With Error org.jdom.input.JDOMParseException

Products

• Clarity PPM On Premise

Issue/Introduction

Steps To Reproduce:

1. Start upgrade to 16.2.3

2. Allow the upgrade to continue.

Actual: Upgrade fails with install.log excerpt:

11/05/24 10:41 PM (ExecTask) Executing upgrade process from upgrade directory.
11/05/24 10:41 PM (ExecTask) org.jdom.input.JDOMParseException: Error on line 80: Content is not allowed in trailing section.
11/05/24 10:41 PM (ExecTask) upgrade.phase = upgrade
11/05/24 10:41 PM (ExecTask) install.upgrade.dir = E:\clarity/upgrade
11/05/24 10:41 PM (ExecTask)     at org.jdom.input.SAXBuilder.build(SAXBuilder.java:468)
11/05/24 10:41 PM (ExecTask)     at com.niku.tools.taskdefs.XPath.execute(XPath.java:385)
11/05/24 10:41 PM (ExecTask)     at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:292)
11/05/24 10:41 PM (ExecTask)     at jdk.internal.reflect.GeneratedMethodAccessor5.invoke(Unknown Source)
11/05/24 10:41 PM (ExecTask) maintenance.release = false

Expected: Upgrade should complete without issue

 

 

Resolution

As there is an issue with the properties.xml file, rollback the upgrade to the prior version as the upgrade progresses into database portion of the upgrade.

Please open a case with Support for a review.