Remote Control web launcher (rcviewer.html) not working.
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Remote Control web launcher (rcviewer.html) not working.

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Article ID: 381605

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Updated On: 01-20-2025

Products

CA Client Automation - IT Client Manager

Issue/Introduction

When using the Remote Control web launcher (rcviewer.html) you enter the connection address but the connect does nothing.

Environment

Client Automation 14.5 CU7

Resolution

This feature has been deprecated and is not longer available/supported.