CCS UDM Views are displaying information that was deleted from the CCS Console

Products

• Control Compliance Suite Standards Server
• Control Compliance Suite
• Control Compliance Suite Standards Module

Issue/Introduction

Control Compliance Suite (CCS)

When using the UDM Views to extract information from CCS, the views still are reporting information that has been deleted from the CCS Console.

Environment

CCS 12.6.X

CCS 12.7.X

Cause

The 'Reporting Database Synchronization Job' system job has not been run since the changes were made in the CCS console.

Resolution

Manually run the 'Reporting Database Synchronization Job' system job to have the CCS Reporting database (CCS_Reports) to be updated with the latest information in the CCS console.  By default the 'Reporting Database Synchronization Job' is run every night to update the Reporting database, but it can be run manually if you would like to update the database before the nightly scheduled job run.