Rally - Tasks not appearing in Timesheet when clicking "Add My Tasks"

Products

• Rally SaaS

Issue/Introduction

Users are experiencing an issue where tasks associated with projects are not appearing in their timesheet. This necessitates manual entry of these tasks each week, despite them being assigned to the user.

The issue persists even when using the "Add My Tasks" function. We have reviewed the relevant documentation (https://techdocs.broadcom.com/us/en/ca-enterprise-software/valueops/rally/rally-help/reporting/track-and-report-billable-time/enter-your-time.html) but are unable to determine the root cause.

Environment

SAAS

Cause

Configuration Error

Resolution

To resolve the issue with the "Add My Tasks" button not functioning in the Timesheets page of Rally, ensure that the project has active iterations planned for the current calendar. If the iterations are inaccurate or missing for the project, the "Add My Tasks" feature will not function as intended.