OneClick LDAP configuration error

Products

• Spectrum
• Network Observability

Issue/Introduction

When configuring LDAP for OneClick and saving, the following error is shown:

java.lang.NullPointerException: Cannot invoke "com.sun.jndi.ldap.LdapCtx.getSearchReply(com.sun.jndi.ldap.LdapClient, com.sun.jndi.ldap.LdapResult)" because "this.homeCtx" is null

Cause

There were no users at the top level.

Resolution

Select the "Search Subdirectories" option.

Additional Information

LDAP Config

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/spectrum/24-3/administrating/oneclick-administration/oneclick-administration-pages.html#concept.dita_99bd4cd8af497f4501d74d0457df4a5fc66ed4b4_LDAPConfigurationPage