In the NSX-T UI dashboard, the NSX transport node shows "disconnect" status for the NSX-T controller.
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In the NSX-T UI dashboard, the NSX transport node shows "disconnect" status for the NSX-T controller.

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Article ID: 381586

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Updated On:

Products

VMware NSX

Issue/Introduction

  • On the failing ESXi node, running the command nsxcli -c get controllers it shows a disconnected status for the NSX controller.



  • When you run the command nc -z <nsxmgrip> 1235 command for testing the Transmission Control Protocol (TCP) port 1235 on all 3 NSX managers, some NSX managers are not reachable.

Check the logs on affected transport node

nsx-syslog.log:

2024-11-08T09:37:58.629Z nsx-prozy[3594881]: NSX 3594881 - [nsx@6878 comp="nsx-esx" subcomp="nsxproxy"  s2comp="nsx-net" tid="3594908" level="WARNING"] StreancConnection[1197 connecting to ssl://<nsxmgrip>:1235 sid:1197] Couldn`t connect to 'ssl://x.x.x.x:1235' (error: 110-Connection timed out)

2024-11-08T09:37:58.629z nsx-proxy[3594881]: NSX 3594881 - [nsx@6876 comp="nsx-esx" subcomp="nsx-proxy" s2compu="nsx-net" tid="3594908" level="WARNING"] StreamConnection[1197 Error to ssl://<nsxmgrip>:1235 sid-1] Error 110-Connection timed out

Environment

VMware NSX 

Cause

  • Communications issue between NSX Manager and NSX-Proxy

  • NSX Manager communicates with NSX-Proxy through port 1234.

  • The central control plane (CCP) communicates with NSX-Proxy through port 1235.

  • In the NSX-T environment, the NSX-T Manager also contains the NSX-T Controller component. NSX-T Controllers control the virtual networks and overlay transport tunnels. The controllers are responsible for the programmatic deployment of virtual networks across the entire NSX-T architecture.

  • Ports requirement for NSX https://ports.broadcom.com/home/NSX 

Resolution

  • Check the connectivity from affected transport node to all 3 NSX managers using nc -z <nsxmgrip> 1234 & nc -z <nsxmgrip> 1235

  • Check the firewall settings on the transport node and make sure ports 1234 and 1235 is allowed in Outgoing tab. 

  • Involve your internally team to check the firewall rules on the physical switches and firewall.